Respostas rápidas sobre eventos, loja, blog, pagamentos e painéis
Veja como comprar, vender, organizar, divulgar, receber, contratar equipe e acompanhar tudo dentro da plataforma Entrada Mix.
Questions about tours, services and opportunities
Each listing sets its own terms. Review the offer page and checkout details before making a reservation.
Tours, experiences and services
Where can I find tours and experiences?
Open Tours and use the available search and filters, such as category, state and city. Open a listing to review its description, dates, price, location and terms.
How do I make a reservation?
Choose a listing and follow the steps shown on its page. Select a date, time or quantity when available, then review the summary. Checkout shows the required information and payment methods enabled for that offer.
How can I check availability and schedules?
Review the dates, times and availability shown on the listing, and confirm them again before paying. Options vary by provider and by type of tour or service.
How do I receive my reservation confirmation?
After completing the process, follow the on-screen confirmation instructions and check the email or WhatsApp number you provided. Confirmation and available documents depend on that offer’s flow.
Can I change or cancel a reservation?
Check the terms published on the listing and contact the provider through the supplied channels. Changes, cancellations and refunds must also comply with applicable consumer laws.
Does Entrada Mix guarantee that a tour will run or a service will be available?
No. The provider publishes and delivers the offer and sets availability and terms. Entrada Mix provides digital tools for discovery and reservations; contact the provider to confirm details.
How do I list a tour or local service?
Register as an organizer, complete the requested information and use the publishing options available for your category in the dashboard. Clearly describe inclusions, dates, prices, availability and terms. Features vary by listing type and setup.
For organizers
Can I update dates, availability and terms after publishing?
Options vary by listing format. If editing is available in your dashboard, update the information and review the public page after saving; if you cannot find that option, contact support. Keep the listing aligned with the availability you can honor.
Jobs and opportunities
Where can I find event jobs?
Create or access your user account, complete your profile and check the jobs, teams and invitations area when opportunities are available to you. Review each opportunity’s requirements before applying.
Does signing up guarantee a job?
No. Registration lets you follow opportunities and invitations. Selection, requirements, compensation and hiring are set by the person responsible for each job. Check the listing for details.
